Privacy Policy

Privacy Statement

Effective Date: January 1, 2024 

Table of Contents

  • Introduction
  • Data Protection Officer
  • How we collect and use (process) your personal information
  • Use of the www.zalcore.com website
  • Cookies and tracking technologies
  • Use of the Zalcore services
  • When and how we share information with third parties
  • Transferring personal data to the U.S.
  • Data Subject rights
  • Security of your information
  • Data storage and retention
  • Questions, concerns, or complaints  
 

Introduction

Zalcore, Inc. ”Zalcore” provides high-end IT services for the Media & Entertainment industry. We specialize in planning, designing, and deploying technologies to help studios create content and guide them through the adoption of security standards, technical workflows, and technology implementation.

We understand that you are aware of and care about your personal privacy interests, and we take that seriously. This Privacy Notice describes Zalcore’s policies and practices regarding its collection and use of your personal data and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time, update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.

 

Data Protection Officer

Zalcore has appointed an internal data protection officer for you to contact if you have any questions or concerns about Zalcore’s personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to Zalcore’s data protection officer who can be reached via our contact form.    

How We Collect and Use (Process) Your Personal Information

Zalcore collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to:

  • name 
  • work email 
  • work phone number 

We use this information to provide prospects and customers with services. 

We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.

From time to time, Zalcore may receive personal information about individuals from third parties. Typically, information collected from third parties will include further details on your employer or industry. We may also collect your personal data from a third-party website (e.g. LinkedIn) 

 

Use of the www.zalcore.com Website

As is true of most other websites, Zalcore’s website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system, and other usage information about the use of Zalcore’s website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our Website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.

Zalcore has a legitimate interest in understanding how members, customers, and potential customers use its website. This assists Zalcore with providing more relevant products and services, communicating value to our sponsors and corporate members, and with providing appropriate staffing to meet member and customer needs.

 

Cookies and Tracking Technologies

Zalcore makes available a comprehensive Cookie Policy that describes the cookies and tracking technologies used on the Zalcore website and provides information on how users can accept or reject them. To view the notice, just click on the Cookie Policy link.

 

Sharing Information with Third Parties

The personal information Zalcore collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. On occasion, Zalcore engages third parties to send information to you, including information about our products, services, and events.

 

A list of our third-party sub-processors may from time to time include the following: 

  • Google Workspace
  • GravityForms

We do not otherwise reveal your personal data to non-Zalcore persons or businesses for their independent use unless: (1) you request or authorize it; (2) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (3) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (4) to address emergencies or acts of God; or (5) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may also gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes.

 

The Zalcore website may connect with third-party services such as Facebook, LinkedIn, Twitter, and others. If you choose to share information from the Zalcore website through these services, you should review the privacy policy of that service. If you are a member of a third-party service, the aforementioned connections may allow that service to connect your visit to our site to your personal data.

 

Transferring Personal Data to the U.S.

Zalcore has its headquarters in the USA. Information we collect about you will be processed in the United States. By using Zalcore’s services, you acknowledge that your personal information will be processed in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, Zalcore is providing for appropriate safeguards by entering binding, standard data protection clauses enforceable by data subjects in the EEA and the UK. These clauses have been enhanced based on the guidance of the European Data Protection Board and will be updated when the new draft model clauses are approved.

Depending on the circumstance, Zalcore may also collect and transfer to the U.S. personal data with consent; to perform a contract with you or to fulfill a compelling legitimate interest of Zalcore in a manner that does not outweigh your rights and freedoms. Zalcore endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Zalcore and the practices described in this Privacy Statement. Zalcore also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate. Since it was founded, Zalcore has received zero government requests for information.

For more information or if you have any questions, please contact us:

 

Data Subject Rights

The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right of data portability
  • Right to object
  • Rights related to automated decision-making, including profiling

This Privacy Notice is intended to provide you with information about what personal data Zalcore collects about you and how it is used. 

If you wish to confirm that Zalcore is processing your personal data or to have access to the personal data Zalcore may have about you, please contact us.

You may also request information about the purpose of the processing; the categories of personal data concerned; who else outside Zalcore might have received the data from Zalcore; what the source of the information was (if you didn’t provide it directly to Zalcore); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Zalcore if it is inaccurate. You may request that Zalcore erase that data or cease processing it, subject to certain exceptions. You may also request that Zalcore cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Zalcore processes your personal data. When technically feasible, Zalcore will—at your request—provide your personal data to you.

Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Zalcore will provide you with a date when the information will be provided. If, for some reason, access is denied, Zalcore will explain why access has been denied.

For questions or complaints concerning the processing of your personal data, you can contact us at . Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or your nation’s data protection authority.

 

Data Storage and Retention

Your personal data is stored by Zalcore on its servers and on the servers of the cloud-based database management services that Zalcore engages in, located in the United States. Zalcore retains service data for the duration of the customer’s business relationship with Zalcore and for a period of time thereafter to analyze the data for Zalcore’s own operations and for historical and archiving purposes associated with Zalcore’s services. Zalcore may retain prospect data until such time as it no longer has business value and is purged from Zalcore systems. All personal data that Zalcore controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us.  

Minor’s Data

We do not knowingly attempt to solicit or receive information from minors.

 

Questions, Concerns, or Complaints

If you have questions, concerns, complaints, or would like to exercise your rights, please contact us